Our Privacy Commitment

Explore privacy and FSG at Blue summit Financial Solutions

Privacy, Security and Transparency

Disclaimer

The product and economic information available on this web site has been compiled by Blue Summit Financial Solutions from data sources within the market, which are believed to be reliable. Blue Summit Financial Solutions, associated companies or any of their employees, directors or agents will not be liable for any loss or damage arising as a result of reliance on this information by the reader (except for any statutory liability which cannot be excluded).

Information provided in this website is not intended to be personal financial advice and is for general information only.

Readers should only act on information after having received professional advice appropriate to their personal circumstances.

Privacy Policy

Blue Summit Financial Solutions is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Blue Summit Financial Solutions Web site and governs data collection and usage. By using the Blue Summit Financial Solutions website, you consent to the data practices described in this statement.

Collection of your Personal Information

Blue Summit Financial Solutions collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Blue Summit Financial Solutions also collects anonymous demographic information, which is not unique to you, such as your ZIP/Post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Blue Summit Financial Solutions. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Blue Summit Financial Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Blue Summit Financial Solutions Web site.

Blue Summit Financial Solutions keeps track of the Web sites and pages our customers visit within Blue Summit Financial Solutions, in order to determine what Blue Summit Financial Solutions services are the most popular. This data is used to deliver customized content and advertising within Blue Summit Financial Solutions to customers whose behaviour indicates that they are interested in a particular subject area.

Blue Summit Financial Solutions Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Blue Summit Financial Solutions or the site; (b) protect and defend the rights or property of Blue Summit Financial Solutions; and, (c) act under exigent circumstances to protect the personal safety of users of Blue Summit Financial Solutions, or the public.

Use of Cookies

The Blue Summit Financial Solutions Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Blue Summit Financial Solutions pages, or register with Blue Summit Financial Solutions site or services, a cookie helps Blue Summit Financial Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Blue Summit Financial Solutions Web site, the information you previously provided can be retrieved, so you can easily use the Blue Summit Financial Solutions features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Blue Summit Financial Solutions services or Web sites you visit.

Security of your Personal Information

Blue Summit Financial Solutions secures your personal information from unauthorized access, use or disclosure. Blue Summit Financial Solutions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Blue Summit Financial Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. Blue Summit Financial Solutions encourages you to periodically review this Statement to be informed of how Blue Summit Financial Solutions is protecting your information.

Contact Information

Blue Summit Financial Solutions welcomes your comments regarding this Statement of Privacy. If you believe that Blue Summit Financial Solutions has not adhered to this Statement, please contact Blue Summit Financial Solutions at Ben@BlueSummit.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Financial Services Guide (FSG)

Lack of Independence Disclosure Notice

We can’t call ourselves independent. Here’s why. The law makes it very difficult for most advisers to say they are independent, unbiased or impartial, even if they are not in any way linked to a financial product provider (like a bank).

If, for example, an adviser gets paid a commission to help a client arrange some insurance they are automatically prohibited from calling themselves independent. Most advisers who receive those commissions charge their clients very little (if anything) for the advice or the help they provide putting a policy into place. From time to time we receive these commissions.

So although we always put your interests before ours when giving advice we cannot (by law) call ourselves independent, unbiased or impartial.

Our Licence

Blue Summit Financial Solutions Pty Ltd (ABN: 24 117 603 773) holds an Australian Financial Services Licence (AFSL: 412370) and is the trustee of the Blue Summit Unit Trust, trading as Blue Summit Financial Solutions (ABN 25 166 817 380). Ben Graham is the Director and a Representative of the business.

Purpose and content of this FSG

  • To help you decide whether to use the service we provide
  • To explain how we are remunerated, and
  • To outline how we resolve complaints in the unlikely event that they arise

What we may provide you

As part of our service to you, we may prepare a Statement of Advice (SOA), or Record of Advice (ROA) and possibly provide you with one or more Product Disclosure Statements (PDS). When we prepare a SOA, we will always provide you with a copy. Where a ROA is prepared, we will keep a copy in our files and you are free to request a copy up to 7 years after the date of that record’s creation.

The service / products we are licensed to advise on

  • Superannuation
  • Retirement planning
  • Managed funds
  • Direct shares
  • Investment portfolios
  • Personal insurance

How we are paid

We charge a flat fee by negotiation for the preparation and presentation of a Statement of Advice. If we recommend personal insurance to you, such as life insurance, we will be paid a commission from the insurance company we recommend. The exact commission we receive will be disclosed to you in writing in the Statement of Advice.

Who we act for when providing our service

We act for you as our client and not for any product issuer or financial institution. We are not owned by, nor associated with, any financial institution. We do not receive volume bonuses or other hidden payments for recommending certain products. Any payment we receive will be disclosed in writing in the Statement of Advice we provide you.

How you can provide us with instructions

We are happy to receive your instructions via e-mail or regular mail.

Referral arrangements

We do not have any remunerated referral arrangements with any party. From time to time, we may offer a gift to a referrer as a thank you.

Conflicts of interest

We do not believe we have any conflicts of interest to declare. From time to time we may receive support in the form of training / educational presentations from various institutions. This support is not contingent on us placing business with any such institution.

External Dispute Resolution Scheme

In the unlikely event that you are not satisfied with the service we provide you, we have a formal dispute resolution process that we follow:

1. Make an appointment with us to discuss your concern in person and give us the opportunity to resolve it together.

2. Where this does not resolve the situation, put your concern in writing and post it to:
Mr Ben Graham
Director, Blue Summit Financial Solutions
PO Box 185 Gymea NSW 2227

We will acknowledge your complaint within 24 hours of receipt. We will strive to resolve the situation within 30 days.

3. If you still have concerns, we are a member of the Australian Financial Complaints Authority (AFCA), an ASIC approved External Disputes Resolution scheme. You may contact AFCA as follows:
Phone: 1800 931 678
Post: GPO Box 3, Melbourne Vic 3001
Web: www.afca.org.au

Compensation arrangements

We believe we have put in place compensation arrangements (via maintenance of professional indemnity insurance and adequate financial provision for any policy excess) that are adequate when considering the size, nature and complexity of our business. We believe that these arrangements are sufficient for the purpose of meeting our compliance obligations under section 912B of the Corporations Act.

How we protect your privacy

The privacy of your personal information is important to us. We have systems and processes in place to protect your privacy. We need to collect personal and financial information to administer our client relationships and provide you with appropriate products and services.

For example, we may need to provide information to fund managers, platform operators and so on. Unless you tell us you do not want us to send you information on products and services, we may use your personal details to send you information on our products and services. We will not “sell” your information to third parties.

A copy of our detailed policy on Privacy can be supplied at no charge upon request.

Download a copy of our FSG

FSG 1 – September 2021

FSG 2 – March 2022

Call Blue Summit Financial Solutions today.

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We look forward to working with you to achieve your goals.